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  1. AGENTS

Call Logs

This guide provides step-by-step instructions on how to access and view your complete call logs.

Last updated 11 days ago


  1. Navigate to call logs tab.

  1. Here you can see all the call logs, with the following details.

  • Source/Phone Number

  • Date & Time

  • Direction

  • Source type

  • Action

3.To view the call details, click on the action button.

  1. You can view the transcript as well as can dowload it.

  1. You also have the option to listen to the conversation and download it for future reference.